Application Lifecycle Management
The ability to respond to changes quickly and efficiently is critical to the success of any organization. As application platforms evolve, IT organizations face unprecedented complexity at a time of significant cost and performance pressures. Prodigy has a world class application development methodology that helps us to deliver quality solutions in the given budgetary constraints. We have, over the years evolved a practice so strong, that it supports the dynamic demands of our customer land still keeping the standards of our development. We follow agile methodology in developing applications that consistently meet the customer applicable statutory and regulatory requirements and it also aim to enhance customer satisfaction through every effective application of it.
Our application development methodology is ISO 9001:2008 certified and hence we are based on top quality management principles including a strong customer focus. The motivation and implication of such process and approach helps continual improvement. Hence using ISO 9001:2008 certification helps to ensure that customers get consistent, great quality products and services, which in turn brings many business benefits.
- Our Approach:Our methodology is ISO 9001:2008 certified and hence has the highest quality. We have followed time tracking methodology in developing applications for our customers and it has helped us in delivering solutions quickly and also with great quality. Most of our Services have very flexible, robust and scalable architecture ensuring that the application that we develop can comply with growing dynamics of the industry.ISO 9001:2008 specifies requirements for a quality management system where an organization
- Needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements
- Aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
- Quality Management Principles:The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2008 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
Prodigy’s application maintenance services help you get the best out of your existing IT applications. The services span offshore-ability analysis, maintainability analysis, maintenance and enhancement and are delivered using the Global Delivery Model. We use structured knowledge management tools and other IP developed by our Maintenance Center of Excellence to enhance the life of your systems, ensure that they evolve with your business, reduce system downtime and help you focus on strategic initiatives by minimizing the time spent on routine activities.
With a dedicated Support & Maintenance department, Prodigy has significant and direct experience in the support and maintenance of complex applications, platforms, and solutions – both 3rd party and those developed by Prodigy.
- Our experience has taught us that, to be successful, a support program must:
- Maintain a well-balanced team of talented and experienced engineers who are professional, easy to work with and strong communicators
- Utilize a comprehensive set of tools covering all stages of application support and maintenance, configured and integrated with our clients’ tools
- Follow reliable processes, policies and procedures so that resources can be added smoothly, requests, incidents, and tasks can all be performed and tracked closely, and key metrics/SLAs can be continuously monitored and refined.
- During the software customization process, most consulting work is done with clients. Such collaborative effort assures our customized application to be very effective.
- Our suite of Application Maintenance & Support services include:
- 24×7 product support
- Application enhancement request management
- Upgrade of Application platforms
- Application Database Migration
We have rich programming experience in various industries including finance, manufacturing, education, and healthcare driven by the goal of clients’ satisfaction. Our customization team can customize your software products using consistently reliable service that use advanced technologies and tools, complying with informative development process and adopting unique methodology catering for your customization outsourcing needs.